Inside Sales by Design

We engaged Inside Sales by Design following a major restructure in our US Sales org in late 2016. Dionne was tasked to help develop the strategy and then implementation a BDR team ready for launch in February 2017. Dionne was instrumental in us achieving that goal and getting us ‘where we needed to be’ along the way as we matured the team through the early part of the year. Not only did Dionne help us with strategy but also provided the ‘meat on the bones’ tactical information that is the basis of our training blueprint we use today. Her experience, confidence and delivery was evidence of someone who had been there done that with a proven record of success, instant credibility in the eyes of our team.

Inside Sales by Design hit the ground running with us right away and we saw progress within days of working with them. Dionne worked as an addition/extension to our team and brought much-needed knowledge of building a world-class Inside Sales team. Dionne’s extensive, real-world, knowledge resulted in building a team that hit their metrics the first month we rolled out the new goals. The sellers she helped hire, exceeded goals in their first 45 days – and neither had experience in the ITSM software market. We couldn’t have produced positive results as quickly as we did without the guidance and leadership brought to us by Inside Sales by Design. Dionne is by far the best services consultant I have ever hired and worked side by side with. If you want quick results – hire this firm!

Dionne’s workshop ‘Building an Inside Sales Team’ helped me understand the key elements in starting and growing an Inside Sales Team.

Dionne is a dynamic, pragmatic and experienced inside sales professional that helped us craft a plan to sharpen our sales tools, processes, structure and people. From diagnosing the issues to crafting the solutions, Dionne is collaborative and hands-on adding value at every step.

We were starting our SDR team from scratch and I needed an extra set of hands. Hiring Dionne was the best decision I made! It was like I hired a Director of BD without all the ramp up time. She hit the ground running, helped with the hiring, led the training, selected the tech stack and managed the entire project from start to finish. She took what seemed like an insurmountable task and executed without fail ahead of project timelines and far beyond expectations.

When you hire Dionne it’s like hiring an extension of your management team – she is about strategy and most importantly execution!

Dionne Mischler has the talent and the passion for helping any company start-up, enhance or grow an Inside Sales Team. She is dedicated to your success and works hard.

Dionne helped move my team from an 8 to a 10. She gave me the confidence and validation I needed to move them forward, and I’m looking forward to the next opportunity to work with her!

Dionne and team brought their significant experience, industry best practices and positive energy to help our BDR team and our new team leader “level up” the structure, process, activities, incentives, and measurement methods. They created a program that supported our unique needs and were able to pivot quickly as those needs changed during our engagement. With the expertise provided by ISBD, the team had an amazing year finishing above our aspirational MQL goal in 2018.

Dionne came to transform our Inside Sales process 180 degrees. She was with my department for three months. My team’s attitude changed completely, they are highly motivated and pumped to keep going after new deals. Since the first month that she was here, the improvement started, by the end of the three months, we improved our monthly quotas at 150%. I highly recommend Dionne to anyone looking or even thinking to improve and develop any Inside Sales team.

Spinning up an SDR team from scratch is never easy – but doing it at an established company with a ton of competing priorities is even more difficult. Dionne was a plug and play extension of our management team and she worked in partnership with us to create the plan, procure the technology, hire the team members, and get everything up and running within the agreed upon deadlines. Throughout our entire time together, she kept us on point, focused, and methodically working through each of our action items to achieve the desired results. We were able to see immediate results both with our people and bottom line.

Spinning up an SDR team from scratch is never easy; Dionne was a plug and play extension of our management team. Throughout our entire time together, she kept us on point, focused, and methodically working through each of our action items to achieve the desired results. We were able to see immediate results both with our people and our bottom line.

I met Dionne at the AA-ISP Sales Leadership conference in April and found her to be immediately insightful and genuinely interested in helping me with the things we quickly discussed. Since then, she has been helping me launch a sales program at my small company that has survived for 30 years without such a program. Since completing our initial work together, I have engaged with Dionne to continue our partnership and to both help oversee the implementation of our plan and to continue to coach me as a leader in this new role. Dionne is always prepared, delightful to work with and has provided me with a tremendous amount of support and knowledge to help me grow into this new role.